Etisalat (e&)Egypt · Telecommunications

SAP BusinessObjects XI R4.1 SP6 Upgrade

Upgrade, Report Migration & Enablement

Business problem
Migrating 35,000 SAP BO2 reports
What BBI changed
Completed the upgrade to SAP BusinessObjects XI R4.1 SP6
Strongest supported result
35K Reports MigratedImplementation scope

Results

  • 35K Reports MigratedImplementation scope
  • 1,500 Users ServedImplementation scope
  • Smooth UpgradeDelivery performance
  • Trained TeamsStated outcome

01Context

Etisalat e& Egypt, part of the e& Group, is a leading telecommunications provider established in 2007, offering mobile, fixed-line, internet and enterprise solutions to millions of subscribers. Etisalat aimed to upgrade to SAP BO 4.1 SP6 to improve its reporting and BI capabilities.

02Challenge

Before

  1. 01Migrating 35,000 SAP BO2 reports
  2. 02integrating MS Active Directory on Windows
  3. 03deploying web applications through Tomcat
  4. 04serving 1,500 business users

After, as stated

  • 35K Reports Migrated
  • 1,500 Users Served
  • Smooth Upgrade
  • Trained Teams

03What BBI delivered

Upgrade, Report Migration & Enablement

  1. Platform Upgrade

    Completed the upgrade to SAP BusinessObjects XI R4.1 SP6

  2. 35,000 Reports Moved

    Migrated the full estate of 35,000 SAP BO2 reports to the new platform

  3. Active Directory

    Integrated MS Active Directory into the upgraded Windows environment

  4. Tomcat Deployment

    Deployed and configured BO web applications on Tomcat

  5. Limitation Fixes

    Addressed and resolved limitations of the previous BI system

  6. Team Training

    Delivered comprehensive training to Etisalat's business and IT teams

04Outcomes

Implementation scope

What was implemented, and at what scale. Not a measure of business impact.

  • 35K Reports Migrated
  • 1,500 Users Served

Delivery performance

How the work was executed: timing, continuity and control.

  • Smooth Upgrade

Stated outcome

Listed as an outcome in the case study, without a figure.

  • Trained Teams

05Technology & capabilities

Technology named in the case study

Capabilities

Numbers show how many of the 50 stories share each item.

Source notes
  • BBI Company Profile 2025 — case studies, slide 16. The deck classifies this story under “Telecommunications” and lists its location as “Egypt”.
  • Outcome labels are quoted from the case study. Their grouping (impact, scope, delivery, stated) is editorial.
  • The animation at the top of the page is an illustration, not a diagram of the client's systems.

→Contact BBI

Talk to BBI about your data and AI goals.

Contact form on bbi.ai
Head office
Office no 8 C6, I-Rise Tower, Barsha Heights, P.O. Box 119160, Dubai, UAE