BBI Success Stories

Etisalat (e&)Egypt · Telecommunications

Development of Corporate Dashboards

Requirements, Prototyping & Executive Insight

Business problem
Risks from large data volumes
What BBI changed
Thorough analysis of CIO KPIs covering customer base and network activities
Strongest supported result
Real-Time CIO KPIsStated outcome
  • Real-Time CIO KPIsStated outcome
  • Interactive VisualsStated outcome
  • Better DecisionsStated outcome
  • Long-Term ValueStated outcome

01Context

Etisalat e& Egypt, part of the e& Group, is a leading telecommunications provider established in 2007, offering mobile, fixed-line, internet and enterprise solutions to millions of subscribers. Etisalat wanted dynamic dashboards tracking key CIO KPIs for top management reporting.

02Challenge

Before

  1. 01Risks from large data volumes
  2. 02data quality issues
  3. 03the need to keep the dashboards aligned with business expectations for top management

After, as stated

  • Real-Time CIO KPIs
  • Interactive Visuals
  • Better Decisions
  • Long-Term Value

03What BBI delivered

Requirements, Prototyping & Executive Insight

  1. Requirement Analysis

    Thorough analysis of CIO KPIs covering customer base and network activities

  2. Practical Prototypes

    Built working prototypes to validate designs with business stakeholders early

  3. Xcelsius Dashboards

    Designed and implemented SAP Xcelsius dashboards for real-time data visualization

  4. Query Optimization

    Applied data analysis and query optimization to handle large data volumes

  5. Documentation

    Delivered detailed documentation to ensure continuity and maintainability

  6. User Training

    Provided comprehensive training to maximize long-term value and adoption

04Outcomes

Stated outcome

Listed as an outcome in the case study, without a figure.

  • Real-Time CIO KPIs
  • Interactive Visuals
  • Better Decisions
  • Long-Term Value

05Technology & capabilities

Technology named in the case study

Capabilities

Numbers show how many of the 50 stories share each item.

06Related stories

Source notes
  • BBI Company Profile 2025 — case studies, slide 17. The deck classifies this story under “Telecommunications” and lists its location as “Egypt”.
  • Outcome labels are quoted from the case study. Their grouping (impact, scope, delivery, stated) is editorial.
  • The animation at the top of the page is an illustration, not a diagram of the client's systems.

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